Shanghai Shouda Packaging Machinery & Material Co., Ltd.

Introduction

Refining on details, helping customers for increment:
Before-sale, while-sale, after-sale service and service promises

Before-sale: welcome your consultation, organize special technique discussion, discuss clients' requirement for the equipment, provide detailed equipment suggestion notebook to you, which includes:
1) Stylebook of the equipment;
2) The latest technique of correlative equipments home and abroad and a comparison of advantages and disadvantages of products from correlative counterparts;
3) GMP craft design and the distribution chart of workshop's water and electricity;
4) The craft of machine equipment;
5) The deploying, spare part, packing and after service of correlative products, so you can make your ideal choice;
6) Confirm the equipment and quote price by subentry.

While-sale:
1) Keep contact with you at any time and invite the clients to our company to inspect and supervise the production and installation of equipments;
2) Prepare equipment specification, file card, tracking card and correlative software for you to check and accept at any time;
3) Report the producing information of the equipment to clients regularly.

After-sale: (operate according to the international traditional after-service standard):
1) One year's maintenance, lifelong service and 24 hours service through after-service website, hotline and fax, solve the problem as soon as possible;
2) Enough spare parts in warehouse, guaranteeing to provide damageable, exhaustible and important parts to clients at once;
3) Pay a return visit to each client one time once a year and make records for each equipment.